Our rate increase was effective January 1st. For our residential customers, the bill amount will increase from $56.00 per 60-day bill cycle, to $58.00. Our commercial customers will see an increase from $.0373/c.f. to $.0387/c.f. Our Des Moines & Kent customers will continue to have a Franchise Fee added to their bill. This amount is
The District will be closed at 11:45 a.m. on 12/17/19. We will re-open at 8:00 a.m. on Wednesday, 12/18/19.
Many of our customers have received emails from Doxo, stating that their doxo account has been disconnected. This disconnection is for the Doxo account, NOT the sewer service. For our customers that were previously on doxo, you will now receive paper bills in the mail. Once you receive your new bill, you can visit our
** Update – decline message fixed 12/13/19. If you got the decline message, you will need to submit the payment again. ** We apologize for the decline message you may have received on our new payment portal. We are working with the processor to increase our limit, and the issue should be resolved soon.
The District will be closed on Thursday & Friday, November 28 & 29th. We will be closing early on Wednesday, Nov. 27th. Tuesday & Wednesday, December 24 & 25. Wednesday, January 1, 2020.
Our customers that are enrolled in Doxo received a message that Midway is no longer using Doxo. We have purchased a new billing system and we are moving away from Doxo. Our Doxo customer will receive their first bill from our new system via regular mail. Once you receive your first bill (and new account
With our new billing system, all customer will have new account numbers. Starting mid-November, the bills will look different, and will have a new account number format xx-xxxxx-xxx. The middle 5 digits should be your old account number. As soon as you receive your new bill, please update any online payments with your new account
The District will be closed on Monday, Nov. 11th in observance of Veterans Day. We will re-open at 8:00 a.m. on Tuesday, Nov. 12th.
The District office suffered a direct hit from the thunder storm last Saturday, and we are having issues with our internet access and payment system. We have been working hard all day to get the system back online. We know that today is a due date, and we will allow extra days for payments before
We will be closed Sept. 2nd for Labor Day. We will re-open at 8:00 a.m. on Tuesday, September 3rd.