Midway Sewer District is taking all steps necessary to provide safe and reliable sewer service for the duration of this emergency. Our primary goal during this coronavirus / COVID-19 outbreak is to ensure continuity of service, including safe sewer operations, inspections, critical maintenance, finances, and customer services. Current data suggests that standard municipal wastewater treatment
Please dispose of wipes in the garbage. “Flushable and disposable” wipes (including baby wipes, disinfecting “pop up” wipes, paper towels, and even small makeup remover wipes) are the #1 cause of a clogged sewer pipe. If you own your home, the cost of repairing a clogged sewer is yours, not the District. Please see our article
Midway Sewer will hold a Special Meeting of our Board of Commissioners on Wednesday, March 18th at 10:00 a.m. Purpose of the meeting is to discuss the emergency response to the Covid 19 pandemic.
For the safety of our employees, we have closed our office. We have installed a drop-box in our lobby so that customers can walk in and drop payments in our drop box without coming into contact with our employees. We are not accepting cash payments at this time. Payment options are: call the District during
Our rate increase was effective January 1st. For our residential customers, the bill amount will increase from $56.00 per 60-day bill cycle, to $58.00. Our commercial customers will see an increase from $.0373/c.f. to $.0387/c.f. Our Des Moines & Kent customers will continue to have a Franchise Fee added to their bill. This amount is
The District will be closed at 11:45 a.m. on 12/17/19. We will re-open at 8:00 a.m. on Wednesday, 12/18/19.
Many of our customers have received emails from Doxo, stating that their doxo account has been disconnected. This disconnection is for the Doxo account, NOT the sewer service. For our customers that were previously on doxo, you will now receive paper bills in the mail. Once you receive your new bill, you can visit our
** Update – decline message fixed 12/13/19. If you got the decline message, you will need to submit the payment again. ** We apologize for the decline message you may have received on our new payment portal. We are working with the processor to increase our limit, and the issue should be resolved soon.
The District will be closed on Thursday & Friday, November 28 & 29th. We will be closing early on Wednesday, Nov. 27th. Tuesday & Wednesday, December 24 & 25. Wednesday, January 1, 2020.
Our customers that are enrolled in Doxo received a message that Midway is no longer using Doxo. We have purchased a new billing system and we are moving away from Doxo. Our Doxo customer will receive their first bill from our new system via regular mail. Once you receive your first bill (and new account